Welcome to Honor
Privacy Policy
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Policy
Privacy Policy
Welcome to Honorpro.com (the “Website”), operated by Honor Pvt. Ltd. (“we,” “us,” or “our”). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our Website.
1. Information We Collect
1.1 Personal Information: When you visit our Website, make a purchase, or engage with us for corporate gifting services, we may collect personal information, such as your name, company details, email address, shipping address, payment information, and other relevant details.
1.2 Order Information: We use data to collect and process orders. This includes order details such as product choices, payment transactions, and shipping data. Websites privacy policy governs the collection and processing of this information.
1.3 Non-Personal Information: We may collect non-personal information, such as the type of browser used, the referring website, and the date and time of your visit, which helps us improve user experience.
2. How We Use Your Information
2.1 Processing Orders: Your information is used to process and fulfill orders, including shipping and delivery. Honor facilitates this process, including handling payment transactions.
2.2 Communication: We may use your contact details to communicate about orders, account updates, or corporate gifting services. If you have opted in, we may also send marketing emails, including promotions or newsletters.
2.3 Improving Services: We may analyze non-personal information to enhance our services, Website, and product offerings.
2.4 Legal Compliance: We may use your information to comply with legal obligations or respond to legal requests. Honor may also use aggregated data for its own analytical purposes.
3. Information Sharing
3.1 Third-Party Service Providers: We may share your information with trusted third-party providers who assist in operating our Website, fulfilling orders, or providing other services (e.g., delivery partners, payment processors). All third-party providers are obligated to keep your information confidential.
3.2 Honor Partners: We may use third-party apps and services from Honor, which may have their own privacy policies. We recommend reviewing them for further details on how they handle your data.
4. Your Rights
4.1 Access, Correct, or Delete Information: You may access, correct, or request the deletion of your personal information by logging into your account or contacting us at honorprogifts@gmail.com.
4.2 Opt-Out of Marketing Communications: You can opt out of receiving marketing emails by following the unsubscribe instructions in our communications.
5. Security
5.1 Security: Honor uses industry-standard security measures to protect your personal information.
5.2 Our Security Measures: While we take additional security steps to protect your information, please note that no method of electronic transmission or storage is 100% secure.
6. Updates to This Privacy Policy
We may revise this Privacy Policy periodically. Changes will be posted on this page, and we encourage you to review this policy periodically.
7. Contact Us
For any questions or concerns about this Privacy Policy or how your data is handled, please contact us at honorprogifts@gmail.com.
By using our Website, you agree to the terms outlined in this Privacy Policy.
Refund Policy
Welcome to Honorpro.com (the “Website”), operated by Honor Pvt. Ltd. (“we,” “us,” or “our”). This Returns & Refund Policy outlines the terms and conditions for returning and refunding products purchased on our Website.
1. Returns
1.1 General Returns: We accept returns for non-personalized products within 7 days from the date of delivery. To be eligible for a return, the item must be unused, in its original condition, and in its original packaging.
1.2 Personalized Products: Personalized products cannot be returned or refunded. This includes items customized with names, dates, or other unique details. Please double-check your personalization details before placing an order.
2. Refunds
2.1 Non-Personalized Products: Once we receive and inspect your return, we will notify you by email about the approval or rejection of your refund. If approved, the refund will be processed, and a credit will be applied to your original payment method.
2.2 Personalized Products: Refunds or exchanges are not available for personalized products unless they are defective or damaged. If your personalized product is defective or damaged, please contact us at honorprogifts@gmail.com within 3 days of receiving the item, and we will work to resolve the issue.
3. Shipping Costs
3.1 Non-Personalized Products: For non-personalized returns, you are responsible for covering the return shipping costs, which are non-refundable.
3.2 Personalized Products: If returning a personalized product due to defects or damage, we will cover the return shipping costs.
4. How to Initiate a Return
To initiate a return, please contact us at honorprogifts@gmail.com with your order number and details about the item you wish to return. We will assist you through the return process.
5. Exceptions
The following items are not eligible for return:
- Gift cards
6. Changes to This Policy
We reserve the right to update or modify this Returns & Refund Policy at any time. The latest version will be posted on the Website, and any changes will be effective immediately. Continued use of the Website constitutes acceptance of the updated policy.
7. Contact Us
If you have any questions about this Returns & Refund Policy, please reach out to us at honorprogifts@gmail.com.
By using our Website, you agree to this Returns & Refund Policy.
Shipping Policy
Welcome to Honorpro.com (the “Website”), operated by Honor Pvt. Ltd. (“we,” “us,” or “our”). This Shipping Policy outlines the terms and conditions for shipping products purchased on our Website.
1. Order Processing Time
1.1 General Processing Time: Orders are typically processed and shipped within 3-4 business days (excluding weekends and holidays) from the date of purchase. Processing times may vary depending on product availability and order volume.
1.2 Personalized Products: Personalized gifting products may have longer processing times. Please refer to the specific product page for accurate processing time details.
2. Shipping Methods
2.1 Shipping Carriers: We use reliable shipping carriers to deliver our products. The carrier used may vary depending on the destination and the size of the package.
2.2 Shipping Options: We offer both standard and expedited shipping options. Shipping costs and estimated delivery times are provided during the checkout process.
3. Shipping Costs
3.1 Shipping Rates: Shipping rates are calculated based on the weight of the package, the shipping destination, and the chosen shipping method. Shipping costs will be displayed at checkout.
3.2 Free Shipping: We may offer free shipping promotions for orders that meet specific criteria, such as a minimum order value. Ongoing promotions will be clearly communicated on the Website.
4. Order Tracking
4.1 Tracking Information: Once your order has been shipped, you will receive an email with tracking information. You can also track the status of your order by logging into your account on our Website.
4.2 Tracking Issues: In some cases, tracking information may not be immediately available. If you experience any issues with tracking your order, please contact our customer service at honorprogifts@gmail.com.
5. Shipping Restrictions
5.1 International Shipping: We offer international shipping to select countries. International customers are responsible for any customs duties, taxes, or fees imposed by their respective countries.
5.2 P.O. Boxes: We do not ship to P.O. boxes. Please ensure you provide a valid street address for delivery.
6. Delayed or Lost Shipments
6.1 Lost Shipments: If your shipment is lost or delayed, please reach out to our customer service at honorprogifts@gmail.com. We will work with the shipping carrier to resolve the issue.
6.2 Address Accuracy: Please double-check that your shipping address is correct. We are not responsible for shipments sent to incorrect addresses provided by the customer.
7. Changes to This Policy
We reserve the right to update or modify this Shipping Policy at any time. The latest version will be posted on the Website, and any changes will be effective immediately. Continued use of the Website constitutes acceptance of the updated policy.
8. Contact Us
If you have any questions regarding this Shipping Policy, please contact us at honorprogifts@gmail.com.
By using our Website, you agree to this Shipping Policy.
Terms of service
Welcome to Honorpro.com (the “Website”), operated by Honor Pvt. Ltd. (“we,” “us,” or “our”). These Terms of Use govern your access to and use of the Website. By accessing or using Honor.com, you agree to comply with and be bound by these Terms of Use.
1. Acceptance of Terms
By using our Website, you agree to these Terms of Use and our Privacy Policy. If you do not agree with any part of these terms, please do not use the Website.
2. Use of the Website
2.1 Eligibility: You must be at least 18 years old or have the consent of a parent or legal guardian to use our Website.
2.2 Account Registration: You may be required to create an account to access certain features. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
2.3 Accuracy of Information: You agree to provide accurate and up-to-date information when using our Website. We reserve the right to suspend or terminate your account if inaccurate information is provided.
3. Product Information and Pricing
3.1 Product Descriptions: We strive to display accurate product images and descriptions, but we do not guarantee that the content on the Website is accurate, complete, reliable, current, or error-free.
3.2 Pricing: Product prices are subject to change without notice. We reserve the right to modify or discontinue any product without prior notice.
4. Intellectual Property
4.1 Copyright: All content on the Website, including text, graphics, logos, images, and software, is the property of Honor Pvt. Ltd. or its content suppliers and is protected by international copyright laws.
4.2 Trademarks: The trademarks, logos, and service marks displayed on the Website are the registered or unregistered marks of Honor Pvt. Ltd. and are protected by international trademark laws.
5. Prohibited Conduct
You agree not to:
5.1 Violate Laws: Use the Website for any illegal purpose or violate any applicable laws.
5.2 Interfere with Security: Attempt to gain unauthorized access to any part of the Website or any system or network connected to the Website.
5.3 Use Automated Tools: Use any robot, spider, search/retrieval application, or other automated means to access, retrieve, scrape, or index the Website.
6. Limitation of Liability
6.1 Disclaimer of Warranties: The Website is provided “as is” and “as available” without any representations or warranties, either express or implied. We do not warrant that the Website will always be available or operate without errors.
6.2 Limitation of Liability: Honor Pvt. Ltd. shall not be liable for any indirect, consequential, incidental, special, or punitive damages, including lost profits, even if we have been advised of the possibility of such damages.
7. Changes to Terms
We reserve the right to update or modify these Terms of Use at any time. The latest version will be posted on the Website with the effective date. Continued use of the Website after any changes constitutes your acceptance of the updated Terms of Use.
8. Contact Us
If you have any questions regarding these Terms of Use, please contact us at honorprogifts@gmail.com.
By using our Website, you agree to these Terms of Use.